Leon's Furniture Warehouse & Sho

Total Score: 58.6%

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Leon's Furniture Warehouse & Sho Reviews

Overall: 58.6%

2/5 Bought a new dining table from Leons at Heron, it was delivered in a damaged box and severe damage to the table at that spot. not impressed. 0 0 By: Guest On: Sep 29, 2011 - 8:42 pm View Details + Click to Respond

Overall: 58.6%

4/5 Service is good, negotiations are not. I had to switch sales people a couple of times to make ends meet. Sean Campbell worked at the Leon's at Pinecrest turn off from the hwy, who helped us with out Savannah Kingsdowne oversized King bed purchase - it was speedy and we are extremely happy with our purchase. Check that bed out - it is ultra comfortable! 0 0 By: mcjgagnon On: Apr 02, 2011 - 4:45 am View Details + Click to Respond

Overall: 58.6%

0/5 Ha! So much for intergity!!! They do not pay minimum wage to their salespeople if they do not reach their commissions for the week. I know of three people they did this to and they had to take legal action!! 1 0 By: Guest On: Feb 03, 2011 - 11:56 am View Details + Click to Respond

Response from: mcjgagnon on Apr 02, 2011 - 3:18 am Yikes - commission jobs should be illegal, o? Don't they pay minimum, and once that is covered by their commission #s they then make above and beyond that?

Overall: 58.6%

4.75/5 About 3 months ago I bought a new bedset. I really had no idea on what I was looking for and ANDRE helped me. He is the man! He is an excellent sales man and was great help. I felt very confident about what I was buying specially because of all the information he gave me. Leons is an excellent place, however my parents and I dislike one thing in particular about it. Although the service is great and it is worth your money, It took my parents 5 tries to receive their new bed because the delivery people kept bringing the wrong part. It took me 2 tries to receive my new bad frame because the first time was broke when they took it out of the truck. Perhaps be a little more careful when driving the products, or just check the merchandise before it goes in the truck? 4 0 By: hparedes On: Nov 24, 2010 - 5:19 pm View Details + Click to Respond

Overall: 58.6%

4.75/5 Leon's has the best selection for dining room sets in Ottawa. My Fiancee and I visited the brick, Mobilia and Dufresne and found nothing to our liking. Besides that, the service was great and my sales rep. was really helpful. Thanks Jeof!! 0 0 By: Guest On: Aug 29, 2010 - 9:08 pm View Details + Click to Respond

Overall: 58.6%

0/5 I bought a new house just recently and i needed brand new furniture from A to B. 0 0 By: Guest On: Aug 28, 2010 - 4:27 am View Details + Click to Respond

Response from: Guest on Aug 31, 2010 - 1:30 pm Hello, I am the Customer Service Manager for Leons at the Heron/Walkley location and would like an opportunity to assist you. I've discussed your message with the store and department managers and unfortunatley have not been able to gather enough information to be able to contact you other than through this forum. Please contact me at 613-737-3530 and ask for Laura. Should I not be available at the time of your call please ask to speak with the Duty Manager as they will also be more than happy to provide assistance. Thank you.

Response from: RSmanagement on Sep 16, 2010 - 10:02 am Due to the lack of response to Leon's Furniture, Review Source Administration or a new posting on this review from the original reviewer, Review Source has no choice but to remove the main content of this review.

Overall: 58.6%

5/5 I recently had the best service I could expect from a furniture store. My sale agent was very helpful and polite which made it easy for me to take my time on what I really wanted. We went back several times and there was never any real pressure for us to buy. We finally made the choice not because of the service but the price and payment plan was the most attractive. 0 0 By: Guest On: Mar 05, 2010 - 12:16 am View Details + Click to Respond

Response from: Guest on Apr 22, 2010 - 5:34 am I had the same experience as this reviewer. For me, it great to have good service, but the price and quality is what really counts.

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